24/7 Direct Access: Concierge Pediatrics Explained | Calabasas Pediatrics
23586 Calabasas Road, Suite 107, Calabasas, CA 91302office@calabasaspeds.comMembership practice · not contracted with insurance
Pediatric Resource Center

24/7 Direct Access: What Concierge Pediatrics Really Means

How direct text, phone, and video access to your own pediatrician changes everyday care for your whole family.

PracticeTADr. Tanya Altmann, MD, FAAPUpdated Sep 9, 2026 5 min read
The Calabasas Pediatrics physician team
Calabasas PediatricsWELLNESS CENTER
Quick Answer

Concierge (membership) pediatrics gives families direct, 24/7 access to their own pediatrician — by text, phone, or video — along with unhurried visits, same-day sick appointments, and true continuity of care. Instead of call centers and packed waiting rooms, you reach the doctor who actually knows your child, whenever you need them.

Overview of concierge/membership pediatric care.

'Concierge pediatrics' can sound like a luxury, but at its core it's about something simple: access. Fewer patients per doctor means more time, faster answers, and a pediatrician who genuinely knows your family.

What is concierge pediatrics?

In a concierge or membership model, families pay a membership fee and the practice deliberately keeps its patient panel small. That smaller panel is what makes everything else possible — longer visits, same-day availability, and direct access to your own pediatrician rather than whoever happens to be on call.

What 24/7 direct access looks like in real life

It's the difference between a worried midnight guess and a quick, reassuring answer. Members can text, call, or video their pediatrician directly — for the rash that appeared at bedtime, the fever that won't break, or the feeding question that can't wait until Monday. You reach a doctor who already knows your child's history, not a stranger reading a chart for the first time.

Unhurried visits and same-day care

With fewer patients, visits aren't rushed — there's time to examine, explain, and answer every question. And when your child is sick, membership typically means same-day appointments, so you're not choosing between waiting days or heading to urgent care.

Curious if it's right for your family?See exactly what membership includes — 24/7 access, unhurried visits, and same-day sick care with a pediatrician who knows your child.
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Is a membership practice right for your family?

Membership pediatrics is a great fit for families who value time, access, and continuity, and who want a real relationship with their child's doctor. It's worth understanding the trade-offs — including how it works alongside insurance — so you can decide what's right for you.

Good to know

Membership practices are usually not contracted with insurance for the membership itself, but many families still use insurance for labs, imaging, and specialist care. We're happy to walk you through the details.

How membership works at Calabasas Pediatrics

At Calabasas Pediatrics, membership includes 24/7 direct access to your pediatrician, unhurried and on-time visits, same-day sick care, and options like at-home newborn visits. You can review what's included and how to join on our membership page — or simply apply and we'll walk you through it.

Why Calabasas families trust our team

Concierge pediatric care built around access, continuity, and genuinely knowing every child we look after.

UCLA-trained MDs

Board-certified pediatricians, including AAP author Dr. Tanya Altmann.

24/7 direct access

Reach your own doctor by text, phone, or video — not a call center.

Same family, same doctor

Real continuity — the pediatrician who knows your child's whole story.

Unhurried visits

Longer appointments and no rushed waiting rooms — care on your schedule.

Frequently asked questions

Answers to the questions Calabasas parents ask us most.

What does a pediatric membership include?
Typically 24/7 direct access to your pediatrician, unhurried and on-time visits, same-day sick appointments, and continuity of care. At Calabasas Pediatrics it can also include at-home newborn visits.
Can I really text my pediatrician directly?
Yes — direct text, phone, and video access to your own doctor is the heart of the model. You reach the pediatrician who knows your child, not a call center or after-hours line.
Do you take insurance?
Calabasas Pediatrics is a membership-based practice and isn't contracted with insurance for membership. Many families still use insurance for labs, imaging, and specialist referrals, and our team can help you submit for out-of-network reimbursement.
What happens if my child needs care at night or on weekends?
That's exactly when direct access matters most. Members can reach their pediatrician 24/7, so you get guidance — and often avoid an unnecessary ER or urgent-care trip — any time.
How do I join Calabasas Pediatrics?
Start with our short application, and we'll walk you through membership options and next steps. You can also review pricing and what's included on our membership page first.
TA
About the author
Dr. Tanya Altmann, MD, FAAP
Founder & Pediatrician, Calabasas Pediatrics Wellness Center

Dr. Tanya Altmann is a UCLA-trained, board-certified pediatrician and a nationally recognized parenting expert. She is the editor of the American Academy of Pediatrics' bestselling Caring for Your Baby and Young Child and author of Baby and Toddler Basics, and a longtime spokesperson helping families make sense of everyday health questions.

Board-Certified PediatricianAAP Author & SpokespersonUCLA-Trained
Care that knows your child

Care built around your family

Apply to join Calabasas Pediatrics for 24/7 access to a UCLA-trained pediatrician who truly knows your child — or explore membership and pricing first.